Senior Service Technician / IT Systems Electronics Technician

At BWI, you support the Munich Service Center in providing on-site services for the German armed forces. You install and maintain IT and telecommunications systems, fix faults and support users.

• Install, set up, upgrade and maintain hardware
• Carry out on-site IT and telecommunications work for installation, move, addition, change and removal orders
• Provide on-site first- and second-level support to help users use the IT infrastructure
• Set up hardware for customers' IT infrastructure and systems, including network and server environments
• Support or carry out customer IT projects and equipment replacement work
• Take regular turns providing on-call support

• Completed vocational training as an IT systems electronics technician, an IT specialist in systems integration or a comparable qualification
• Three years of professional experience in the listed areas of work
• Experience handling IT and telecommunications service requests and faults involving hardware, networks and telecommunications at users' locations
• Experience and qualifications relating to DGUV V3 electrical safety testing are an advantage
• Knowledge of ticket systems, knowledge bases and IT processes (ITIL) is desirable
• Organizational skills, independence and good teamwork and communication skills
• Business-fluent written and spoken German
• A category B driving licence is required