M365 Specialist / Administrator

As an M365 Specialist / Administrator at DEKRA, you will manage and develop the Microsoft 365 environment. The role covers licence management, governance, compliance, Microsoft Copilot, automation and technical support.

• Manage and continuously develop our Microsoft 365 environment and ensure it runs reliably
• Manage M365 licences, identify ways to improve their use and prepare clear reports for management
• Implement and develop governance structures covering lifecycle management, access permissions and company wide policies
• Improve Microsoft Purview, including Information Protection, Data Loss Prevention and Retention, to meet our compliance requirements
• Manage the ongoing operation and governance of Microsoft Copilot and continuously improve its use in day to day work
• Automate recurring tasks and processes using PowerShell and Microsoft Graph to improve efficiency and quality
• Implement security requirements in close cooperation with our IT security team
• Assess the relevance and impact of new M365 features through the Message Center and Microsoft 365 Roadmap and support their introduction
• Handle complex M365 issues escalated to second and third level support and manage Microsoft support cases when needed
• Create and maintain technical documentation and operating instructions in German and English

• Several years of experience administering Microsoft 365 environments, ideally in a large company
• Strong knowledge of M365 licensing and designing and implementing governance structures
• Proven practical experience with Microsoft Purview and Microsoft Copilot
• Confident use of PowerShell and Microsoft Graph, with regular use of both for automation (required)
• Business fluent spoken and written German and English (required)
• An organised, independent approach to solving problems and a strong focus on service
• Experience with third party backup solutions for Microsoft 365, such as Veeam, AvePoint, Keepit or similar providers