Apprenticeship as Management Assistant for Office Management Full-time/Part-time – Duisburg (01.08.2027)

BANK. REAL. DIFFERENT. That is our claim as an employer. We want to become the best bank for all our customers and employees, which is why we are looking for people who want to make a difference together. During your apprenticeship, you can get fully involved right from the start. You will receive the support you need at all times. Working at eye level included. Together with you, we pursue a clear goal: making our customers even more satisfied. From day one, you are part of the team and fully integrated into daily business. You have diverse tasks, e.g., telephone customer service, review of loan applications, or administrative tasks. You contribute your ideas in cross-departmental projects. We teach you practically everything important about customer orientation, project work, and office management. Your trainers are always at your side. You participate in digital trainings and seminars in our academy.

From day one, you are part of the team and fully integrated into daily business. You have diverse tasks, e.g., telephone customer service, review of loan applications, or administrative tasks. You contribute your ideas in cross-departmental projects. We teach you practically everything important about customer orientation, project work, and office management. Your trainers are always at your side. You participate in digital trainings and seminars in our academy.

You have at least a secondary school diploma (Realschulabschluss) at the start of the apprenticeship. Since you will have customer contact during your apprenticeship (by phone & email), we recommend a very good level of German (C2 or native speaker level). You are open-minded and enjoy contact with people. Customer satisfaction is your top priority. In the long term, many doors are open to you with us, e.g., as a specialist or manager.

Apprenticeship in full-time or part-time possible. Please indicate in your application if you would like to do a part-time apprenticeship. The apprenticeship lasts 2.5 years (in full-time). You receive €1,400 in the 1st year, €1,470 in the 2nd year, and €1,550 in the 3rd year (pro rata for part-time). You have 30 days of vacation per year (pro rata for part-time). In consultation with your manager, you can work partially from home after your first 12 months. You attend vocational school in Duisburg. You receive an education grant (e.g., for a tablet to use our digital learning offerings). Additional benefits await you, such as a Deutschlandticket, a bonus for very good or good performance in your final exam, sports and health offerings, and much more.