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Banking Professional

Bankkaufmann/frau

Program Code: SRE-BANK-01

Become a Bankkaufmann/frau, a banking professional through a 3-year dual Ausbildung. Train in the dynamic credit sector, mastering customer advisory, financial products, risk assessment, and sales. Split between vocational school (theory in economics, law, accounting) and on-the-job company training at banks like Sparkasse or Volksbank. Handle real tasks: advise clients on loans/investments, process transactions, manage accounts. Earn €1,250-1,400 monthly stipend. The program suits learners interested in customer advice and banking administration. Develop skills in communication, analytics, compliance. Career options include customer relationship management. Training includes digital banking and sustainability. Check education providers' entry requirements before planning further studies.

Sales & Retail Program
  • Duration

    3 years

  • Stipend

    €1,250-1,400

  • Theory

    35%

  • Practical

    65%

Program Description

The Bankkaufmann/frau Ausbildung is a 3-year dual vocational training program in Germany's banking sector. The program combines vocational-school theory with practical work at a training bank. Daily activities include greeting customers, assessing financial needs, recommending products like savings accounts, loans, or insurance, processing payments via digital systems, analyzing creditworthiness, and ensuring regulatory compliance. You'll rotate through departments: retail banking, corporate clients, investment advisory. Structure: Year 1 focuses on foundations (banking basics, customer service). Year 2 specializes (e.g., private/corporate clients). Year 3 advances to complex advising, leadership. School blocks teach economics, commercial law, math, IT. Company phases build practical prowess. Key competencies: Holistic customer consulting, sales techniques, financial mathematics, risk management, digital tools (e.g., core banking software), teamwork, ethical decision-making. Career options include work as a Bankkaufmann or Bankkauffrau, with further training or study for specialist and management roles. Application tips: Check the bank's language requirements and deadlines, highlight maths or sales skills and prepare for any aptitude tests. Network on Azubiyo.de.

Skills You'll Gain

technical Skills

  • Financial AdvisoryAdvanced

    Assess client needs, recommend loans/investments compliant with BaFin regulations.

  • Accounting & BookkeepingIntermediate

    Process transactions, balance sheets using banking software like SAP.

  • Risk AssessmentAdvanced

    Evaluate creditworthiness via scoring models and financial analysis.

  • Digital BankingAdvanced

    Operate online platforms, mobile apps, fintech tools.

soft Skills

  • Customer ServiceAdvanced

    Build relationships, handle complaints, provide holistic consulting.

  • Sales TechniquesIntermediate

    Cross-sell products, negotiate deals ethically.

  • Team CollaborationIntermediate

    Work in branch teams, coordinate with specialists.

administrative Skills

  • Compliance & LawIntermediate

    Apply KWG, GDPR; ensure anti-money laundering checks.

  • ReportingAdvanced

    Generate KPIs, client portfolios for management.

Training Structure

Theoretical Training (35%)

The theoretical portion of your training takes place at vocational schools (Berufsschulen) where you'll learn the fundamental concepts, theories, and knowledge needed for your profession.

Practical Training (65%)

The practical component takes place at your training company, where you'll apply what you've learned in real work situations under the guidance of experienced professionals.

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