Sales Assistant
Verkäufer/in
Entry-level retail position with focus on customer service
Duration
2 years
Stipend
€850-1,000
Theory
35%
Practical
65%
Program Description
This shorter program provides entry-level training for retail sales positions. Trainees learn customer service basics, product presentation, sales techniques, and basic store operations. It develops skills for retail work, with the option to continue to advanced retail qualifications.
Skills You'll Gain
Sales Skills
- Customer ServiceIntermediate
Basic customer interaction
- Product KnowledgeIntermediate
Understanding merchandise
Operations Skills
- Cash HandlingAdvanced
Register and payment processing
Training Structure
Theoretical Training (35%)
The theoretical portion of your training takes place at vocational schools (Berufsschulen) where you'll learn the fundamental concepts, theories, and knowledge needed for your profession.
Practical Training (65%)
The practical component takes place at your training company, where you'll apply what you've learned in real work situations under the guidance of experienced professionals.
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