Apprenticeship as Insurance and Financial Services Clerk (Start 2027)

We give you room to use your individual strengths and take on responsibility. Enrich our team, grow beyond yourself, and shape the future of Continentale, EUROPA, and Mannheimer – three strong brands, one network. During your apprenticeship, you will learn the diverse tasks of a clerk for insurance and financial assets in the Hamburg Customer Service Center. You will put your theoretical knowledge from vocational school directly into practice. The apprenticeship usually lasts three years. With good performance, you can shorten it by half a year. After graduation, you will be able to take on a responsible position.

You process applications: You learn how applications are reviewed and processed. Prompt claims settlement: We teach you how to properly check and process benefit statements. Friendly and empathetic customer service: From advice on the insurance application and contract to the payment of benefits, you advise our customers by phone or email. Look forward to varied tasks: You gain insights into the diverse insurance lines, especially health and life insurance, and therefore regularly change work areas. Exciting seminars: At seminars at our headquarters in Dortmund, you meet many apprentices from other locations and learn about all insurance lines as well as tips and tricks for successful customer communication.

School leaving certificate: You have a secondary school diploma (Mittlere Reife), technical college entrance qualification (Fachhochschulreife), or general university entrance qualification (Abitur) – or will obtain it by the start of the apprenticeship. Communication skills: Your open and communicative nature sets you apart. Commitment and empathy: You enjoy dealing with our customers and learn to better understand their needs. Teamwork: With your reliability and willingness to contribute, you are a valuable team member.

As a training company, we are a reliable and secure partner. We put you at the center: we support and accompany you on your way to your professional qualification – and beyond. We familiarize you with your tasks and gradually transfer responsibility to you – ensuring your development. In a supportive environment and through open communication, we successfully shape (your) future together.